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Support

Here is the guidance about our services for our honorable customers

Find the products:

  • Click to search and find in the categories
  • Put key words in Search engine to find
  • Non-listed products are also welcome to inquiry

Shipment:

  • We are able to ship goods worldwide through DHL, UPS, TNT,EMS and FedEx.
  • We require 100% advance payment plus shipment fee before delivery.
  • After shipment you will be informed the tracking number and the goods can be received in 3-7 days.
  • Here are two typical express carriers please check the rates for reference

              DHL: http://www.cn.dhl.com/apps/rates/rates.html

    UPS: https://wwwapps.ups.com/ctc/request?loc=en_CN

Warranty:

  • One year warranty. During the first 12 months period we provide free repair or replacement
  • After warranty period, we  charge you only reasonable cost

After-sales support:

  • We're ready to help you 24 hours a day, 7 days a week, whenever you need us, wherever you need us, whatever contact methods you choose

Become a distributor:

  • We can provide free web applications and training for distributors
  • We only consider applicants from the our   buyers

OEM & ODM :

  • we can provide OEM or ODM companies for various products

 

Payment Methods:  (please contact us for the bank details )

  • Western Union :
  • Note: Please provide us Sender's first name, Sender's surname, MTCN/Reference number, money amount and currency, and country information after you send money.

 

  • Bank Transfer( T/T) :
  • Note: It takes 3-5 days to receive  the payment.

 

  • Payment by Paypal:
  • Note: If you pay by paypal,visa or mastercard, we add 5% processing fee.